Linden Yard Physical Therapy · Wireframes, round 2

Booking a visit, in four screens

Gray boxes on purpose. This round settles what goes on each phone screen and in what order. Color, photos and final wording come after you sign off the flow.

For Deb Haverkamp, practice managerCopied to Kofi and Lena, who will build itFrom Marta OlsenMon 16 Nov 2026

How to read these

  • Wording not written yet
  • A picture or a map
  • The main button on a screen
  • 1A note, never part of the design
01

Choose a visit

Book a visit

What do you need?

1
First visit45 min · $952
Follow-up30 min · $70
Sports massage30 min · $60

Not sure which? Call the front desk3

Before your visit

Find a time
  1. 1Three visit types and no fourth. Anything rarer goes to the phone link under the list.
  2. 2Length and price sit on each row, so nobody opens a second page to learn what a visit costs.
  3. 3The way out for someone who doesn't know what they need. It dials the front desk. No chat window.
02

Pick a time

‹ BackStep 2 of 3

Pick a time

Follow-up · 30 min

Any therapist4
EarliestMon 23 Nov, 3:00 pmTake it5
Mon23Tue24Wed25Thu26Fri27 6

Morning

8:3010:3011:007

Afternoon

1:303:004:30
Continue
  1. 4Starts on "Any therapist" because that shows the most free times. Choosing a name narrows the list.
  2. 5The earliest opening gets its own box and takes one tap. A person in pain rarely minds which day.
  3. 6Thursday 26 November is Thanksgiving, so this week shows a closed day: crossed out, still in its place.
  4. 7Only free times are drawn. Rows of grayed-out full slots read as "nothing left".
03

Your details

‹ BackStep 3 of 3

Your details

Follow-up
Tue 24 Nov, 10:30 am
with Daniel ReyesChange8
Full name9
Mobile numberFor the reminder text10
I've been here before11
Anything we should know? (optional)
Book visit
  1. 8The choice so far stays on screen with a Change link. Nobody goes back two steps to check the time.
  2. 9Two required fields. Date of birth, insurer and referral stay on the clipboard form at the first visit.
  3. 10Mobile number, not email. The reminder is a text the day before, and it carries the cancel link.
  4. 11No account, no password. This switch only tells the front desk to pull an existing file.
04

Confirmed

Linden Yard PT

You're booked

Follow-up, 30 minTuesday 24 November, 10:30 amwith Daniel Reyes$70, paid at the desk1213
Add to calendar

Change or cancel14

Getting here

15

Parking behind the building

Side door on Linden Yard

  1. 12Day, date, time and therapist are written out in full. This is the screen people screenshot.
  2. 13"Paid at the desk" answers the money question. Taking payment online is not in this version.
  3. 14Changing or canceling is free until 24 hours before. After that, this link shows the phone number.
  4. 15Parking and which door: the two things the front desk is asked most on the day.

Three decisions I need from you

  1. AShould a first visit be bookable online at all, or stay a phone call so the front desk can ask about the injury?
  2. BIs 24 hours the right cutoff for free cancellation? It decides what the link on screen 04 does, and it goes in the reminder text.
  3. CPrices show on screen 01, before a time is picked. Happy with that, or only at confirmation?

Reply with A, B and C by Friday 20 November. Visual design starts Monday 23 November on whatever is agreed. Moving a box now takes minutes. After that it takes days.

Left out on purpose

  • Online payment and deposits
  • Patient accounts and passwords
  • Insurance details and claims
  • Color, typeface, photos, final wording

Changed since round 1

  • The sign-in screen is gone. Booking no longer needs an account.
  • The week grid of slots became a list of free times.
  • The "Earliest" box on screen 02 is new.